1. Our History
2. Locations
3. Privacy Policy
4. Terms of Use
5. Returns
6. Shipping
7. Become an FTF Stylist
8. Job Openings
9. Affiliates
10. Frequently Asked Questions
11. Our News
Send Customer Service an E-Mail
| 1. Our History |
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OUR HISTORY Fashion To Figure was founded by Nicholas and Michael Kaplan, the great-grandsons of Lena H. Bryant, the revolutionary businesswoman and visionary dressmaker who invented full-fashion more than 110 years ago. As a widow in the late 1800s, "Gram" pawned a pair of diamond earrings to buy a sewing machine so that she could make dresses to support her family. Responding to a full-figured customer's request for something both pretty and practical for entertaining, Gram sparked a fashion revolution with her design. Generations of our family built Gram's business into a national chain of stores before the company was sold in the 1980s. Gram used to say that you should "never ask women to conform their figures to fashion but rather bring fashion to the figure." Bringing fashion to the figure continues to be our passion today. Below is a brief history of how we got here.
Young Lena Himmelstein grew up in Lithuania, then under rule by the Czarist Russia. She spent her first 16 years here before seeking a better life in America.
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| 2. Locations |
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Our Stores As Fashion to Figure continues to grow, stay tuned to this page to find out when we will be arriving at a location near you. LivingstonLivingston Mall - Level 2 112 Eisenhower Parkway Livingston, NJ 07039 (973) 758-9700 (map it) Elizabeth Jersey Gardens Mall - Level 1 651 Kapkowski Road Elizabeth, NJ 07201 (908) 354-2302 (map it) Palisades Center - Level 1, Space A105 1374 Palisades Center Drive West Nyack, NY 10994 (845) 348-4720 (map it) Valley Stream Green Acres Mall - Level 1 1075 Green Acres Mall Valley Stream, NY 11581 (516) 599-0162 (map it) Brooklyn
King's Plaza Mall 5100 Kings Plaza Flatbush Avenue Brooklyn, NY 11234 (718) 377-7040 (map it) Cherry Hill, NJ (Now Open!)
Cherry Hill Mall 2000 Rt. 38 Cherry Hill, NJ 08002 (856) 675-1137 (map it) Hyattsville, MD (Now Open!)
The Mall At Prince Georges 500 East West Highway Hyattsville, MD 20782 (301) 830-6546 (map it)
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| 3. Privacy Policy |
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Privacy Notice
This website (the "Website") is owned, operated and distributed by B. Lane, Inc., a Delaware corporation doing business as Fashion To Figure ("Fashion To Figure"). BY ACCESSING ANY PART OF THE WEBSITE, YOU ARE AGREEING TO THE TERMS AND CONDITIONS DESCRIBED BELOW (THE "PRIVACY POLICY") AND THE TERMS AND CONDITIONS OF THE FASHION TO FIGURE TERMS OF USE (THE "TERMS OF USE"). IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU SHOULD NOT USE THE WEBSITE. This Privacy Policy applies to all users, including both users who are simply viewing the Website and users who are purchasing goods through the Website.
What Personally Identifiable Information Does Fashion To Figure Collect? Fashion To Figure collects the following types of personally identifiable information:
Fashion To Figure will use information you provide to process and fulfill your order, including to send you emails to confirm your order status and shipment. In addition, it may use personally identifiable information to deliver product offers and other content specific to your interests.
Will Fashion To Figure Share Personally Identifiable Information with Others?
Fashion To Figure will not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you have the ability to opt-in or opt-out.
Is My Information Secure? Fashion To Figure has implemented security measures to protect personally identifiable information collected on the Website against loss, misuse or alteration. In addition, your account information is protected by a password for your privacy and security. It is important that you protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer. Moreover, despite the precautions described above, Fashion To Figure cannot and does not guarantee that the individual user information you have transmitted will not be intercepted by others and/or decrypted or accidentally disclosed, and it accepts no liability for any unintentional disclosure. In the Event of Merger, Sale, or Bankruptcy In the event that Fashion To Figure is acquired by or merged with a third party entity, it reserves the right to transfer or assign the information it has collected from users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of Fashion To Figure’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Fashion To Figure may not be able to control how your personal information is treated, transferred, or used. Children 's Privacy You must be 13 years and older to register to use the Website. As a result, Fashion To Figure does not collect information about children. Special Note to International Users The Website is hosted in the United States and is intended for and directed to users in the United States. If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law, this Privacy Policy, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer. California Privacy Rights
California Civil Code Section 1798.83 permits users of the Website who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail with "California Privacy Rights" in the heading to info@ftfstores.com or write us at:
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| 4. Terms of Use |
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Terms of Use General
This website (the "Website") is owned, operated and distributed by B. Lane, Inc., a Delaware corporation doing business as Fashion To Figure ("Fashion To Figure"). BY ACCESSING ANY PART OF THE WEBSITE, YOU ARE AGREEING TO THE TERMS AND CONDITIONS DESCRIBED BELOW (THE "TERMS OF USE") AND THE TERMS AND CONDITIONS OF THE FASHION TO FIGURE PRIVACY POLICY (the "POLICY"). IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU SHOULD NOT USE THE WEBSITE. These Terms of Use apply to all users, including both users who are simply viewing the Website and users who are purchasing goods through the Website.
Transactions on Website Fashion To Figure reserves the right to refuse any order placed on the Website, and may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event Fashion To Figure makes a change to or cancels an order, it will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Fashion To Figure reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors, or to refuse to service a customer for any reason. Product Information Many products displayed on the Website are available in select Fashion To Figure stores in the United States. The prices displayed on the Website are quoted in U.S. Dollars. Certain products are available exclusively online through the Website. Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. Fashion To Figure reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order). Fashion To Figure has made every effort to display as accurately as possible the colors of the products that appear on the Website. However, Fashion To Figure cannot guarantee that your computer monitor's display of any color will be accurate. Links to Other Web Sites and Services The Website may contain links to other Web sites that are not under the control of Fashion To Figure. Fashion To Figure has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Websites' users. User Submissions
Content submitted by users of the Web Site for public view is referred to in these Terms of Use as “User Submissions.” You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to your User Submissions (and all content included therein), including the right to authorize Fashion To Figure to use the User Submissions in the manner contemplated by the Web Site and these Terms of Use.
Intellectual Property Rights Fashion To Figure is a provider of an interactive computer service for purposes of 47 U.S.C. section 230. As such, its liability for others' conduct and information is limited as described therein. Further, Fashion To Figure is a service provider pursuant to the Digital Millennium Copyright Act. Pursuant to the Digital Millennium Copyright Act. If you are a copyright owner and believe that any content on Web Site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA"). To provide Fashion To Figure notice of an infringement, you must provide a written communication to Fashion To Figure LLC, DMCA Infringement Notification Dept., 20 West 36th Street, New York, NY 100108 or to dmca@FashionToFigure.com that sets forth the information specified by the DMCA (see copyright.gov). You may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that an activity is infringing your copyright. Warranty Disclaimer and Limitation of Liability
YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK, AND THAT THE WEB SITE AND ALL CONTENT INCLUDED THEREIN, AND PRODUCTS PURCHASED THEREBY, ARE PROVIDED TO YOU "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, FASHION TO FIGURE PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE, YOUR USE THEREOF AND THE PRODUCTS PURCHASED THEREBY. FASHION TO FIGURE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEB SITE’S CONTENT OR ANY CONTENT ACCESSIBLE VIA THE WEBSITE OR PRODUCTS PURCHASED THEREBY AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE WEB SITE OR PRODUCTS PURCHASED THEREBY, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF FASHION TO FIGURE’S SECURE SERVERS AND/OR ANY AND ALL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEB SITE, AND/OR (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE WEB SITE BY ANY THIRD PARTY.
Miscellaneous
You agree that the Web Site shall be deemed a passive service based solely based in New York and shall not give rise to personal jurisdiction over Fashion To Figure, either specific or general, in jurisdictions other than New York. These Terms of Use shall be governed by the internal laws of the State of New York, without regard to its conflict of laws principles. Any claim or dispute between you and Fashion To Figure that arises in whole or in part from the Web Site shall be subject to the exclusive jurisdiction of the federal and State courts located in New York, New York. These Terms of Use, together with the Privacy Policy and any other legal notices published by Fashion To Figure on the Web Site, constitute the entire agreement between you and Fashion To Figure concerning the Web Site. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of this these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Fashion To Figure's failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
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| 5. Returns |
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FTF Web Store Returns are FREE and EASY FTF Return Policy Merchandise may be returned within 30 days of purchase for a refund or exchange as long as a receipt is present, tickets and tags are attached to the items (for merchandise purchased in stores), and the product is otherwise in condition for resale. Sales on jewelry and Squeem body shapers are final and cannot be returned or exchanged. IMPORTANT: For Return by Mail you must save the item wrapping and barcode to include with your return. NOTE: All outbound shipping charges are non-refundable. Returns will be processed within 10 days from the date we receive your package at our warehouse. After your return is processed, kindly allow three to five business days for a credit refund to post to your billing statement. Your will see a credit from either FTF or Fashion To Figure on your bank statement. Return by Mail to www.fashiontofigure.com: Returns at our web store are free and easy. We use UPS for returns by mail. NOTE: Charges may apply for returns outside the continental US.
Exchange by Mail: Fashion To Figure sells out of inventory very quickly, therefore we are unable to offer exchanges. However, if you are unhappy with an item, please return the item using our free return process.. Then place a new order online for an alternative product. Charges for Returns or Exchange by Mail: Shipping and labeling for Returns by Mail is FREE - THERE IS NO CHARGE for returns from the continental US only.
Return or Exchange at FTF Store for Merchandise Purchased Online at www.fashiontofigure.com Merchandise purchased online may be returned to our retail stores in accordance with our return policy stated above. Shipping charges are not refundable.
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| 6. Shipping |
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FTF Shipping and Tracking orders: Delivery Time
In the United States you will receive orders shipped via UPS standard shipping according to the UPS delivery zone map below. We ship our packages from New Jersey.
International Shipping At this time we offer shipping outside the continental US to: Hawaii, Puerto Rico, Bermuda, England, France, Ireland and Canada. We only ship internationally via UPS Worldwide Saver. Cost per order for Hawaii and Puerto Rico is $25 USD per order. Shipping cost for Bermuda, England, France, Ireland and Canada is $45 USD per order. Expedited Shipping UPS Overnight shipping charge is $17 and UPS 2nd day shipping charge is $14. Orders received before 12pm EST will be shipped the same (business) day. Orders received after 12pm will be sent the following business day. Expedited shipping is only available for orders within the continental United States. This means, if it is 11am EST on Friday and you choose Overnight Shipping, you will receive your order on Monday. And if it is after 12pm EST on Friday, you will receive your order on Tuesday with Overnight Shipping. Tracking your order: You will receive a UPS tracking number by email. Please note, the order status shipped in your FTF account only indicates that our warehouse received the order. We are working on fixing this issue. Additional Information We cannot ship to a PO Box in light of UPS restrictions.
UPS Delivery Zone Map The map below shows estimated timing for UPS ground orders based on our shipping location in New Jersey. Delivery days are standard business days only from Monday to Friday.
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| 7. Become an FTF Stylist |
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Become an FTF Stylist: Have an interest in fashion and helping other people? The top priority at FTF is people. FTF Stylists play a central role at FTF and we believe the experience they have at our company directly affects the impact they can make on our store guests. We require a lot of our Stylists and make a tremendous effort to do whatever we can to make their experience at FTF uniquely fulfilling. Every Stylist is entitled to 40% off clothing and twice a year 50%. Stylists' nuclear families get 25% off. Read our testimonials and you'll recognize the opportunity FTF provides to make others happy through your work. We also believe compensation is critical to everyone and therefore we have various unique and regular bonus opportunities so that a person's effort directly leads to their own financial benefit. One can earn additional income at FTF each and every day. As a Stylist you will develop unique skills related to fashion, merchandising, and retailing. As a young and dynamic business, FTF provides a fun environment where new opportunities come up regularly. There is no required period of time spent in any position for advancement. As soon as skills, experience and qualifications demonstrate a person can take on new responsibility, they will do so. As a small and growing company, your role as a Stylist interacting with our customers influences how we do things. You are not "a number" at FTF. You are a Fashion Stylist managing relationships with store guests on our company's behalf and so we want to hear what's on your mind. After a probationary period Stylists are eligible for a range of competitive benefits. FTF Mission: Making people's lives better through the ultimate full-fashion shopping experience. Our Stylists: FTF Stylists are full-fashion experts and at your service always. A personal Fashion Stylist for your time at FTF can make all the difference. Our Stylists know you and our fashions very well. They can help put together outfits, give you advice on what works, what doesn't work, and guide you on how all our many choices fit. Stylists will even help with anyone you bring with you to FTF. Your husband, girlfriend, boyfriend, or child need a seat and some water so you can shop in peace? Our Stylists will handle it all.
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| 8. Job Openings |
| 9. Affiliates |
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Affiliate Program Join the FTF affiliate program today and benefit from a competitive 10% commission on all referred sales. We seek to work with you closely to promote sales. We have internal and outsourced managed support to maximize conversion. We regularly update banners, emails, and other creatives and can personalize as needed based on your requirements and goals. As a Fashion to Figure affiliate in the Share Results Network, not only can you start earning revenue, but you can:
Click here to join now and you will be taken to the Share Results affiliate sign up form. Sign up is free.
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| 10. Frequently Asked Questions |
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Shipping and Tracking orders: Q: When will my order be shipped? A: Overnight and Two-Day Air deliveries received before 12pm Eastern Standard Time will go out same business day if merchandise is in-stock AND on-site. Orders received after 12pm will be shipped the following business day. NOTE: The inventory we offer for sale online is from all our physical store locations. Since we pack and ship orders from only one location, fulfillment and delivery can be delayed by our having to move merchandise to our fulfillment location. Q: Can you ship to PO Boxes? A: We ship via UPS and thus CANNOT deliver to PO Boxes. Q: Can you provide a tracking number for my order? A: Yes, we can provide a UPS tracking number for your order. Simply email us with your name and the email address used when placing your order. When orders are shipped a tracking number is automatically emailed to the recipient by UPS. If you do not receive an email with a tracking number please contact us. Returns, Credits and Exchanges: Q: Can I return an item? A: Yes, please see our Returns process further down on this page. Q: I've submitted the Return Request, what happens now? A: Return label requests are answered by email, usually within 3 business days. After we receive your request form we issue a UPS return label which gets emailed to you directly from UPS. So, check your email after you contact us. Q: When will I receive credit for my returned item? A: Credits can take up to one week to be processed, issued and reach your account.Also, credits are issued only after merchandise is received back at Fashion To Figure consistent with our return policy. Q: Can I exchange an item? A: The easiest way to make an exchange is to fill out a return form, return merchandise and make a new order for the new items.
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| 11. Our News |
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Our News
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