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FASHION FOR FIGURES 12-26

1. Our History
2. Locations
3. Privacy Policy
4. Terms of Use
5. Returns
6. Shipping
7. Become an FTF Stylist
8. Job Openings
9. Affiliates
10. Frequently Asked Questions
11. Our News

Send Customer Service an E-Mail

1. Our History

OUR HISTORY

Fashion To Figure was founded by Nicholas and Michael Kaplan, the great-grandsons of Lena H. Bryant, the revolutionary businesswoman and visionary dressmaker who invented full-fashion more than 110 years ago.

As a widow in the late 1800s, "Gram" pawned a pair of diamond earrings to buy a sewing machine so that she could make dresses to support her family. Responding to a full-figured customer's request for something both pretty and practical for entertaining, Gram sparked a fashion revolution with her design. Generations of our family built Gram's business into a national chain of stores before the company was sold in the 1980s.

Gram used to say that you should "never ask women to conform their figures to fashion but rather bring fashion to the figure." Bringing fashion to the figure continues to be our passion today. Below is a brief history of how we got here.


Young Lena Himmelstein grew up in Lithuania, then under rule by the Czarist Russia. She spent her first 16 years here before seeking a better life in America.
2. Locations

Our Stores

As Fashion to Figure continues to grow, stay tuned to this page to find out when we will be arriving at a location near you.

Livingston
Livingston Mall - Level 2
112 Eisenhower Parkway
Livingston, NJ 07039
(973) 758-9700

(map it)

Elizabeth
Jersey Gardens Mall - Level 1
651 Kapkowski Road
Elizabeth, NJ 07201
(908) 354-2302

(map it)

West Nyack
Palisades Center - Level 1, Space A105
1374 Palisades Center Drive
West Nyack, NY 10994
(845) 348-4720

(map it)

Valley Stream
Green Acres Mall - Level 1
1075 Green Acres Mall
Valley Stream, NY 11581
(516) 599-0162

(map it)
 
Bronx
Bay Plaza Shopping Center
2252 Bartow Avenue
Bronx, NY 10475
(718) 708-7401

(map it)
Brooklyn
King's Plaza Mall
5100 Kings Plaza Flatbush Avenue
Brooklyn, NY 11234
(718) 377-7040

(map it)
Yonkers
Cross County Shopping Center
5160 Xavier Drive
Yonkers, NY 10704
(914) 376-7610

(map it)


Cherry Hill, NJ (Now Open!)
Cherry Hill Mall
2000 Rt. 38
Cherry Hill, NJ 08002
(856) 675-1137

(map it)
Hyattsville, MD (Now Open!)
The Mall At Prince Georges
500 East West Highway
Hyattsville, MD 20782
(301) 830-6546

(map it)
3. Privacy Policy

Privacy Notice

This website (the "Website") is owned, operated and distributed by B. Lane, Inc., a Delaware corporation doing business as Fashion To Figure ("Fashion To Figure"). BY ACCESSING ANY PART OF THE WEBSITE, YOU ARE AGREEING TO THE TERMS AND CONDITIONS DESCRIBED BELOW (THE "PRIVACY POLICY") AND THE TERMS AND CONDITIONS OF THE FASHION TO FIGURE TERMS OF USE (THE "TERMS OF USE"). IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU SHOULD NOT USE THE WEBSITE. This Privacy Policy applies to all users, including both users who are simply viewing the Website and users who are purchasing goods through the Website.

Fashion To Figure may, at its sole discretion, modify this Privacy Policy at any time. By accessing the Website at any time after such modifications, you are agreeing to such modifications. This Privacy Policy was last modified as of February 28, 2010.

What Personally Identifiable Information Does Fashion To Figure Collect?

Fashion To Figure collects the following types of personally identifiable information:

  • User Provided Information: You may affirmatively provide Fashion To Figure with certain personally identifiable information (such as your name, email address, postal address, phone number and credit card information) when participating in various activities on the Website.
  • Information Collected by "Cookies": When you visit the Website, Fashion To Figure may send one or more "cookies" to your computer. A "cookie" is a small line of text that is stored with your Web browser, which Fashion To Figure uses to help provide better service to you. Your browser has options to accept, reject or provide you with notice when a cookie is sent. Fashion To Figure may use cookies for many purposes, including (without limitation) to save your password so you don't have to re-enter it each time you visit the Website, and to deliver content (which may include product offers) specific to your interests.
  • Log File Information: Fashion To Figure's servers automatically record certain information that your web browser sends whenever you visit the Website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
  • Information Collected by "Clear GIFs": Fashion To Figure may employ "clear GIFs" (a.k.a. Web Beacons), which are used to track the online usage patterns anonymously (i.e., in a non-personally-identifiable manner). In addition, Fashion To Figure may also use clear GIFs in HTML-based emails sent to users to track which emails are opened by recipients.
  • Fashion To Figure will use information you provide to process and fulfill your order, including to send you emails to confirm your order status and shipment. In addition, it may use personally identifiable information to deliver product offers and other content specific to your interests.

    If you have not opted out from receiving emails from Fashion To Figure, it may use your email address or other personally identifiable information to send commercial or marketing messages. Fashion To Figure also may use your email address for non-marketing or administrative purposes (such as notifying you of major Website changes or for customer service purposes). You cannot opt out of receiving emails for non-marketing or administrative purposes.

    Fashion To Figure uses aggregated information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends. In addition, Fashion To Figure may use "cookies" clear gifs and log file information to deliver product offers and other content specific to your interests, and remember information so that you will not have to re-enter it each time you visit the Website.

    Will Fashion To Figure Share Personally Identifiable Information with Others?

    Fashion To Figure will not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you have the ability to opt-in or opt-out.

    Fashion To Figure may provide personally identifiable information to employees, consultants, affiliates or other businesses or persons for the purpose of processing such information on its behalf. In such circumstances, Fashion To Figure requires that these parties agree to protect the confidentiality of such information and to comply in all respects with this Privacy Policy.

    Fashion To Figure may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.

    In addition, Fashion To Figure may release personally identifiable information: (i) to the extent it has a good-faith belief that such action is necessary to comply with any applicable law, enforce any provision of the Terms of Use, protect itself against any liability, defend itself against any claims, protect the rights, property and personal safety of any user or protect the public welfare; or (ii) to respond to a court order, subpoena, or search warrant.

    Is My Information Secure?

    Fashion To Figure has implemented security measures to protect personally identifiable information collected on the Website against loss, misuse or alteration. In addition, your account information is protected by a password for your privacy and security. It is important that you protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer. Moreover, despite the precautions described above, Fashion To Figure cannot and does not guarantee that the individual user information you have transmitted will not be intercepted by others and/or decrypted or accidentally disclosed, and it accepts no liability for any unintentional disclosure.

    In the Event of Merger, Sale, or Bankruptcy

    In the event that Fashion To Figure is acquired by or merged with a third party entity, it reserves the right to transfer or assign the information it has collected from users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of Fashion To Figure’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Fashion To Figure may not be able to control how your personal information is treated, transferred, or used.

    Children 's Privacy

    You must be 13 years and older to register to use the Website. As a result, Fashion To Figure does not collect information about children.

    Special Note to International Users

    The Website is hosted in the United States and is intended for and directed to users in the United States. If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law, this Privacy Policy, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.

    California Privacy Rights

    California Civil Code Section 1798.83 permits users of the Website who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail with "California Privacy Rights" in the heading to info@ftfstores.com or write us at:

    Fashion To Figure Privacy Rights
    20 West 36th Street
    5th Floor
    New York, NY 10018

4. Terms of Use

Terms of Use

General

This website (the "Website") is owned, operated and distributed by B. Lane, Inc., a Delaware corporation doing business as Fashion To Figure ("Fashion To Figure"). BY ACCESSING ANY PART OF THE WEBSITE, YOU ARE AGREEING TO THE TERMS AND CONDITIONS DESCRIBED BELOW (THE "TERMS OF USE") AND THE TERMS AND CONDITIONS OF THE FASHION TO FIGURE PRIVACY POLICY (the "POLICY"). IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU SHOULD NOT USE THE WEBSITE. These Terms of Use apply to all users, including both users who are simply viewing the Website and users who are purchasing goods through the Website.

You acknowledge that Fashion To Figure may terminate your account, remove any data or content that you have provided and/or disable your access to the Website, in whole or part, at any time for any reason or no reason, with or without notice and with no liability of any kind. In addition, Fashion To Figure may modify or remove any service or functionality included in the Website at any time, with or without notice and with no liability of any kind.

These Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Fashion To Figure without restriction.

Use of the Web Site is only available only to individuals who are at least 13 years old. If you are not 13 years old, you are not authorized to use the Website.

Fashion To Figure may, at its sole discretion, modify this Privacy Policy at any time. By accessing the Website at any time after such modifications, you are agreeing to such modifications. This Privacy Policy was last modified as of February 28, 2010.

Transactions on Website

Fashion To Figure reserves the right to refuse any order placed on the Website, and may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event Fashion To Figure makes a change to or cancels an order, it will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Fashion To Figure reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors, or to refuse to service a customer for any reason.

Product Information

Many products displayed on the Website are available in select Fashion To Figure stores in the United States. The prices displayed on the Website are quoted in U.S. Dollars. Certain products are available exclusively online through the Website. Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. Fashion To Figure reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order). Fashion To Figure has made every effort to display as accurately as possible the colors of the products that appear on the Website. However, Fashion To Figure cannot guarantee that your computer monitor's display of any color will be accurate.

Links to Other Web Sites and Services

The Website may contain links to other Web sites that are not under the control of Fashion To Figure. Fashion To Figure has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Websites' users.

User Submissions

Content submitted by users of the Web Site for public view is referred to in these Terms of Use as “User Submissions.” You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to your User Submissions (and all content included therein), including the right to authorize Fashion To Figure to use the User Submissions in the manner contemplated by the Web Site and these Terms of Use.

You retain all of your ownership rights in your User Submissions. However, by submitting the User Submissions, you hereby grant Fashion To Figure an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in any media formats now or hereafter created and through any media channels now or hereafter created. You also hereby grant each user of the Website a non-exclusive license to access your User Submissions through the Website, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Web Site and under these Terms of Use.

Fashion To Figure does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and expressly disclaims any and all liability in connection with User Submissions. Fashion To Figure reserves the right to remove any User Submissions without prior notice (or to refuse to publish any User Submission) for any reason, and to terminate or refuse a User's access to its Website for any reason.

Intellectual Property Rights

Fashion To Figure is a provider of an interactive computer service for purposes of 47 U.S.C. section 230. As such, its liability for others' conduct and information is limited as described therein. Further, Fashion To Figure is a service provider pursuant to the Digital Millennium Copyright Act. Pursuant to the Digital Millennium Copyright Act. If you are a copyright owner and believe that any content on Web Site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA"). To provide Fashion To Figure notice of an infringement, you must provide a written communication to Fashion To Figure LLC, DMCA Infringement Notification Dept., 20 West 36th Street, New York, NY 100108 or to dmca@FashionToFigure.com that sets forth the information specified by the DMCA (see copyright.gov). You may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that an activity is infringing your copyright.

Warranty Disclaimer and Limitation of Liability

YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK, AND THAT THE WEB SITE AND ALL CONTENT INCLUDED THEREIN, AND PRODUCTS PURCHASED THEREBY, ARE PROVIDED TO YOU "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, FASHION TO FIGURE PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE, YOUR USE THEREOF AND THE PRODUCTS PURCHASED THEREBY. FASHION TO FIGURE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEB SITE’S CONTENT OR ANY CONTENT ACCESSIBLE VIA THE WEBSITE OR PRODUCTS PURCHASED THEREBY AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE WEB SITE OR PRODUCTS PURCHASED THEREBY, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF FASHION TO FIGURE’S SECURE SERVERS AND/OR ANY AND ALL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEB SITE, AND/OR (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE WEB SITE BY ANY THIRD PARTY.

IN NO EVENT SHALL FASHION TO FIGURE BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR OTHER LEGAL THEORY (I) FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING) OR (II) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) $100. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

Miscellaneous

You agree that the Web Site shall be deemed a passive service based solely based in New York and shall not give rise to personal jurisdiction over Fashion To Figure, either specific or general, in jurisdictions other than New York. These Terms of Use shall be governed by the internal laws of the State of New York, without regard to its conflict of laws principles. Any claim or dispute between you and Fashion To Figure that arises in whole or in part from the Web Site shall be subject to the exclusive jurisdiction of the federal and State courts located in New York, New York. These Terms of Use, together with the Privacy Policy and any other legal notices published by Fashion To Figure on the Web Site, constitute the entire agreement between you and Fashion To Figure concerning the Web Site. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of this these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Fashion To Figure's failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO CLAIM UNDER THESE TERMS OF USE SHALL BE JOINED TO ANY OTHER CLAIM, INCLUDING ANY CLAIM INVOLVING ANY OTHER CURRENT OR FORMER USER OF THE WEB SITE, AND NO CLASS ACTION PROCEEDINGS SHALL BE PERMITTED. IN NO EVENT SHALL ANY CLAIM, ACTION OR PROCEEDING BY YOU BE INSTITUTED MORE THAN THREE (3) YEARS AFTER THE CAUSE OF ACTION AROSE.

Most communications between Fashion To Figure and you will be sent and received electronically. You agree that all agreements, notices, disclosures and other electronic communication exchanged between you and Fashion To Figure shall satisfy any legal requirements that such communications be in writing.

5. Returns

FTF Web Store Returns are FREE and EASY

FTF Return Policy

Merchandise may be returned within 30 days of purchase for a refund or exchange as long as a receipt is present, tickets and tags are attached to the items (for merchandise purchased in stores), and the product is otherwise in condition for resale. Sales on jewelry and Squeem body shapers are final and cannot be returned or exchanged.

IMPORTANT: For Return by Mail you must save the item wrapping and barcode to include with your return.

NOTE: All outbound shipping charges are non-refundable. Returns will be processed within 10 days from the date we receive your package at our warehouse. After your return is processed, kindly allow three to five business days for a credit refund to post to your billing statement. Your will see a credit from either FTF or Fashion To Figure on your bank statement.

Return by Mail to www.fashiontofigure.com:

Returns at our web store are free and easy. We use UPS for returns by mail. NOTE: Charges may apply for returns outside the continental US.

If you wish to return an item, simply click fashiontofigure.upsrow.com. Sign in with the phone number you used to place your order and confirm your shipping and contact information. Press "Get Label" and you will be able to print a UPS shipping label. There is no cost or charge to you of any kind.

Place items you wish to return inside their bar-coded plastic wrapping, along with our "returns form" that came with your order and place into our box. Print the UPS label and tape or fasten it to the box. Either drop off your package at UPS or call 1-800-PICK-UPS and have them pick it up.

That's it - it's that easy!

Exchange by Mail:

Fashion To Figure sells out of inventory very quickly, therefore we are unable to offer exchanges. However, if you are unhappy with an item, please return the item using our free return process.. Then place a new order online for an alternative product.

Charges for Returns or Exchange by Mail:

Shipping and labeling for Returns by Mail is FREE - THERE IS NO CHARGE for returns from the continental US only.

We credit your account once we receive items and return them to inventory. We can only credit the card used to make your purchase and will send an email confirmation once we have received the product.

Return or Exchange at FTF Store for Merchandise Purchased Online at www.fashiontofigure.com

Merchandise purchased online may be returned to our retail stores in accordance with our return policy stated above. Shipping charges are not refundable.

If you wish to return product to our stores make sure you have:
i) tags and tickets attached to the items
ii) valid proof of purchase including copy of confirmation email showing last four digits of credit card
iii) valid invoice and or packing slip (or other proof delivery occurred within 30 days prior to your return)
iv) the items otherwise in brand new and resalable condition

Sales on jewelry and Squeem body shapers are final and cannot be returned or exchanged.

6. Shipping

FTF Shipping and Tracking orders:

Delivery Time

In the United States you will receive orders shipped via UPS standard shipping according to the UPS delivery zone map below. We ship our packages from New Jersey.

Our standard shipping charge is $5.95 and returns are FREE for all US orders only. Outbound shipping charges are non-refundable.

Typically, orders placed before 1pm EST will be shipped the next business day. Please allow additional time for orders placed after 1pm EST.

International Shipping

At this time we offer shipping outside the continental US to: Hawaii, Puerto Rico, Bermuda, England, France, Ireland and Canada. We only ship internationally via UPS Worldwide Saver. Cost per order for Hawaii and Puerto Rico is $25 USD per order. Shipping cost for Bermuda, England, France, Ireland and Canada is $45 USD per order.

Expedited Shipping

UPS Overnight shipping charge is $17 and UPS 2nd day shipping charge is $14. Orders received before 12pm EST will be shipped the same (business) day. Orders received after 12pm will be sent the following business day. Expedited shipping is only available for orders within the continental United States.

This means, if it is 11am EST on Friday and you choose Overnight Shipping, you will receive your order on Monday. And if it is after 12pm EST on Friday, you will receive your order on Tuesday with Overnight Shipping.

Tracking your order:

You will receive a UPS tracking number by email. Please note, the order status shipped in your FTF account only indicates that our warehouse received the order. We are working on fixing this issue.


Additional Information

We cannot ship to a PO Box in light of UPS restrictions.

UPS Delivery Zone Map

The map below shows estimated timing for UPS ground orders based on our shipping location in New Jersey. Delivery days are standard business days only from Monday to Friday.

7. Become an FTF Stylist

Become an FTF Stylist:

Have an interest in fashion and helping other people?

The top priority at FTF is people. FTF Stylists play a central role at FTF and we believe the experience they have at our company directly affects the impact they can make on our store guests. We require a lot of our Stylists and make a tremendous effort to do whatever we can to make their experience at FTF uniquely fulfilling.

Every Stylist is entitled to 40% off clothing and twice a year 50%. Stylists' nuclear families get 25% off. Read our testimonials and you'll recognize the opportunity FTF provides to make others happy through your work. We also believe compensation is critical to everyone and therefore we have various unique and regular bonus opportunities so that a person's effort directly leads to their own financial benefit. One can earn additional income at FTF each and every day.

As a Stylist you will develop unique skills related to fashion, merchandising, and retailing. As a young and dynamic business, FTF provides a fun environment where new opportunities come up regularly. There is no required period of time spent in any position for advancement. As soon as skills, experience and qualifications demonstrate a person can take on new responsibility, they will do so. As a small and growing company, your role as a Stylist interacting with our customers influences how we do things. You are not "a number" at FTF. You are a Fashion Stylist managing relationships with store guests on our company's behalf and so we want to hear what's on your mind.

After a probationary period Stylists are eligible for a range of competitive benefits.

Share your feedback and ideas:

FTF Mission:

Making people's lives better through the ultimate full-fashion shopping experience.

Our Stylists:

FTF Stylists are full-fashion experts and at your service always. A personal Fashion Stylist for your time at FTF can make all the difference. Our Stylists know you and our fashions very well. They can help put together outfits, give you advice on what works, what doesn't work, and guide you on how all our many choices fit. Stylists will even help with anyone you bring with you to FTF. Your husband, girlfriend, boyfriend, or child need a seat and some water so you can shop in peace? Our Stylists will handle it all.

8. Job Openings
9. Affiliates

Affiliate Program

Join the FTF affiliate program today and benefit from a competitive 10% commission on all referred sales.

We seek to work with you closely to promote sales. We have internal and outsourced managed support to maximize conversion. We regularly update banners, emails, and other creatives and can personalize as needed based on your requirements and goals.

As a Fashion to Figure affiliate in the Share Results Network, not only can you start earning revenue, but you can:

  • Create custom reports to track traffic and earnings performance
  • Manage multiple URLs or campaigns from the same account
  • Benefit from accurate, timely, transparent monthly payments

Click here to join now and you will be taken to the Share Results affiliate sign up form. Sign up is free.

10. Frequently Asked Questions

Shipping and Tracking orders:

Q: When will my order be shipped?

A: Overnight and Two-Day Air deliveries received before 12pm Eastern Standard Time will go out same business day if merchandise is in-stock AND on-site. Orders received after 12pm will be shipped the following business day. NOTE: The inventory we offer for sale online is from all our physical store locations. Since we pack and ship orders from only one location, fulfillment and delivery can be delayed by our having to move merchandise to our fulfillment location.

Q: Can you ship to PO Boxes?

A: We ship via UPS and thus CANNOT deliver to PO Boxes.

Q: Can you provide a tracking number for my order?

A: Yes, we can provide a UPS tracking number for your order. Simply email us with your name and the email address used when placing your order. When orders are shipped a tracking number is automatically emailed to the recipient by UPS. If you do not receive an email with a tracking number please contact us.

Returns, Credits and Exchanges:

Q: Can I return an item?

A: Yes, please see our Returns process further down on this page.

Q: I've submitted the Return Request, what happens now?

A: Return label requests are answered by email, usually within 3 business days. After we receive your request form we issue a UPS return label which gets emailed to you directly from UPS. So, check your email after you contact us.

Q: When will I receive credit for my returned item?

A: Credits can take up to one week to be processed, issued and reach your account.Also, credits are issued only after merchandise is received back at Fashion To Figure consistent with our return policy.

Q: Can I exchange an item?

A: The easiest way to make an exchange is to fill out a return form, return merchandise and make a new order for the new items.

11. Our News

Our News

  • Plus-size retailer looks to open Westchester stores
    The Journal News - 01/17/2007
  • Planning's their big plus: Lane Bryant kin building business by the book
    The Bergen Country Record - 09/08/2006
  • Growth Industry: Will Paris Respond?
    Super-Sized Couture

    Barron's - 05/27/2006
  • Shopping
    The Star Ledger - 01/21/2006
  • Rising Stars: 40 under 40
    Chain Store Age - 01/01/2006
  • In the Family Tradition
    Chain Store Age - 10/1/2005
  • Retailers Return Fashion to Full Figures
    DSN Retailing Today - 9/26/2005
  • Perfection's Price: Too much attention to detail can be costly
    Harvard Business School Alumni Bulletin - 9/1/2005
  • Lena Bryant Descendants Continue Family Tradition
    Women's Wear Daily - 6/3/2005
  • Plus sizes a PLUS
    Rockland Journal News - 4/15/2005
  • Affordable Fashion Meets Hard-to-Find Sizes
    DSN Retailing Today - 4/11/2005
  • Inheriting the Girth; Plus-Size Store Inspired By 'Gram'
    The Bergen County Record - 12/21/2004